Privacy policy: how we collect and use information about you

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information such as your name and email address.


When you book a room on our website, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


We collect such Information for the following purposes:

  1. To provide and operate our service;

  2. To be able to contact our Visitors and Users with general or personalized notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which only we may use to provide and improve our respective services; 

  4. To comply with any applicable laws and regulations.


Upper Buckton B&B’s website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell rooms to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you to gather your opinion on your stay, to send updates about us, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


If you don’t want us to use your data anymore, please contact us upperbuckton.co.uk or write to us at Upper Buckton, Leintwardine, Craven Arms, Herefordshire, SY7 0JU.


We reserve the right to modify this privacy policy at any time, so please review it. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at upperbuckton.co.uk or write to us at Upper Buckton, Leintwardine, Craven Arms, Herefordshire, SY7 0JU.